Terms and Conditions

Biography

Payments

De-cluttering payments must be made in full by cheque or cash on the day. In the event of unpaid sessions, an invoice will be issued. Charges incurred by bounced cheques will be charged back to you, with an additional £30 admin fee. Unpaid invoices with incur 4% Interest added daily and if invoices remain unpaid, small claims action will be taken.

*Travel to your home outside a radius of 15 minutes of Finsbury Park is subject to travel fees.

Cancellations

Appointments cancelled within less than 24 hours notice will be charged at full fee and will be payable at the next session or by cheque. Any fees due for cancelled appointments must be made by the next session or work cannot continue.  Pre and block booked sessions and gift vouchers are non-refundable.

Due to the nature of the work, De-Cluttering sessions work best with a minimum of two hours. You may like to work over a period of time, say once a week or fortnight, or you may prefer a more concentrated burst of activity over one or two days.

Other

During de-cluttering sessions I may give room alteration suggestions, but an interior design service is not included. If you are interested my interior design advice, please ask for an outline of my additional services.

Where there are heavy boxes to lift I ask that you seek additional assistance on the day. Although I help to move things around, a large amount of box shifting is not included in this service.